{"id":1494,"date":"2021-07-26T10:40:51","date_gmt":"2021-07-26T08:40:51","guid":{"rendered":"http:\/\/nueva.mikelatseuskaltegia.com\/eu\/?p=1494"},"modified":"2021-07-09T12:04:03","modified_gmt":"2021-07-09T10:04:03","slug":"bikain-servicio-atencion-ciudadana","status":"publish","type":"post","link":"https:\/\/mikelatseuskaltegia.com\/eu\/bikain-servicio-atencion-ciudadana\/","title":{"rendered":"Bikain para el Servicio de Atenci\u00f3n Ciudadana del Gobierno Vasco"},"content":{"rendered":"<h4>Zuzenean logra el certificado de calidad del euskera<\/h4>\n<p>Zuzenean ha logrado el <strong>certificado de calidad del euskera Bikain<\/strong>\u00a0por su compromiso y el de su personal con la lengua. La evaluaci\u00f3n externa realizada en los \u00faltimos meses reconoce la labor realizada y considera que el servicio de atenci\u00f3n directa a la ciudadan\u00eda garantiza plenamente el derecho de la ciudadan\u00eda a utilizar la lengua oficial que desee en su relaci\u00f3n con la Administraci\u00f3n.<\/p>\n<p>La concesi\u00f3n del certificado de calidad Bikain\u00a0<strong>reconoce la atenci\u00f3n oral y escrita en euskera\u00a0<\/strong> \u00a0adem\u00e1s de la presencia, uso y buena gesti\u00f3n que se hace de la lengua vasca, emitiendo a su vez informes en los que se les detalla las fortalezas y debilidades de sus puntos de mejora, junto con la puntuaci\u00f3n obtenida y la certificaci\u00f3n correspondiente.<\/p>\n<p>El servicio Zuzenean ha obtenido una valoraci\u00f3n de entre 600 y 649 puntos, esto es, el<strong>\u00a0distintivo de plata ya que<\/strong> todo el personal del servicio ha acreditado el<strong> perfil ling\u00fc\u00edstico<\/strong>\u00a0correspondiente y tiene capacidad suficiente para desarrollar su labor en euskera.<\/p>\n<h2>1.200 Personas atendidas a diario<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1495 alignleft\" src=\"http:\/\/nueva.mikelatseuskaltegia.com\/wp-content\/uploads\/2021\/07\/zuzenean.png\" alt=\"logo zuzenean\" width=\"320\" height=\"192\" srcset=\"https:\/\/mikelatseuskaltegia.com\/wp-content\/uploads\/2021\/07\/zuzenean.png 320w, https:\/\/mikelatseuskaltegia.com\/wp-content\/uploads\/2021\/07\/zuzenean-300x180.png 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>Zuzenean atiende directa y diariamente a m\u00e1s de 1.200 personas en sus oficinas de Vitoria-Gasteiz, Bilbao y Donostia, adem\u00e1s de consultas y tr\u00e1mites por otras v\u00edas telem\u00e1ticas y telef\u00f3nicas. Es por ello el servicio de atenci\u00f3n m\u00e1s cercano a la ciudadan\u00eda y precisamente la evaluaci\u00f3n externa realizada en mayo ha medido la presencia,\u00a0<strong>utilizaci\u00f3n y gesti\u00f3n del euskera\u00a0<\/strong>tanto en su relaci\u00f3n con la ciudadan\u00eda como internamente entre el personal trabajador.<\/p>\n<p>Esto es un ejemplo m\u00e1s de la importancia que tiene el dominio del euskera de cara a la preparaci\u00f3n de las oposiciones para la administraci\u00f3n p\u00fablica vasca. Por ello, <strong>llama a Mikelats cuanto antes e inf\u00f3rmate de sus cursos 2021-2022, niveles y horarios.\u00a0 \u00bfA qu\u00e9 esperas?<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zuzenean logra el certificado de calidad del euskera Zuzenean ha logrado el certificado de calidad del euskera Bikain\u00a0por su compromiso [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1496,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"categories":[27],"tags":[17],"class_list":["post-1494","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-euskera","tag-euskera"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bikain para el Servicio de Atenci\u00f3n Ciudadana del Gobierno 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